Privacy Policy
Introduction
Last updated: 9th December 2025
Pro Secure Solutions (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website https://www.prosecuresolutions.co.uk or submit enquiries through our contact forms.
1. Information we collect
a) Information you provide directly
When you submit an enquiry, we may collect:
Name
Email address
Phone number
Address (if provided)
Details of your enquiry or service request
b) Information collected automatically
When you browse our website, we automatically collect data such as:
IP address
Browser and device information
Pages visited
Time spent on site
This is collected through:
Google Analytics
Facebook Pixel (if installed)
Essential website cookies
2. How we use your information
We use your personal data to:
Respond to enquiries and provide services
Prepare quotes and communicate with you
Improve our website and user experience
Analyse website traffic and performance
Deliver targeted advertising via Facebook/Meta platforms
Comply with legal obligations
3. Use of Google Analytics
We use Google Analytics to understand how visitors use our website. Google Analytics collects anonymised data such as:
Device information
Pages viewed
Time on page
Click-through data
Google may process this information on servers outside the UK/EU. For more information, see Google’s privacy policy.
4. Use of Facebook Pixel
When you visit our website, the Facebook Pixel may track:
Page views
Actions on the website (e.g., contact form submissions)
Behaviour related to ads you see on Facebook/Instagram
Browser and device information
We use this data to:
Measure the effectiveness of our advertising
Create audiences for retargeting
Deliver more relevant ads on Meta platforms
Facebook may combine this data with your Facebook account if you are logged into Facebook.
You can opt out of Facebook interest-based ads here:
https://www.facebook.com/help/568137493302217
5. Lawful Basis for Processing
We process your data under:
Legitimate interests — operating and improving our business and website
Consent — for cookies and marketing-based tracking
Contract — when responding to enquiries or providing services to you
6. Sharing Your Information
We may share your data with trusted partners who help us operate our business, including:
Website and hosting providers
Google (Analytics)
Meta (Facebook Pixel)
We do not sell your data.
7. Data Retention
We retain enquiry information for as long as needed to respond or fulfil services, and as required by law for record-keeping (usually 6 years).
Analytics data may be stored for up to 26 months.
8. Your Rights
Under UK GDPR, you have the right to:
Access your data
Request correction or deletion
Withdraw consent
Object to processing
Request data portability
Email your request to: info@prosecuresolutions.co.uk
9. Contact us
For any questions regarding this policy, contact:
Pro Secure Solutions